We aim to dispatch all paid orders within 1-2 working days provided the items ordered are in stock. If any alterations or monograms are included in your order, please allow 7-10 working days to complete your order.
If you would like an update on your order you can contact customer service at email@example.com - If we experience any delays with your order, we will contact you to let you know.
Deliveries to Western Australia, Tasmania, Northern Territory and rural regions may take longer to arrive.
Made To Order
All Made to Order shirts are manufactured in our Sydney factory and couriered directly to you from there. Although we will allow five weeks for your order to arrive.
We offer FREE regular shipping across Australia when the order is above $150 - if the order is below $150 then we charge a flat rate of $10, no matter how large or small your order. We also provide an express post service that will calculate at checkout.
We use shipping management software called Shippit to manage our online orders, this streamlines the label and packing process and helps us process your orders more efficiently.
For all deliveries, orders will be sent via Courier Please or by Australia Post -
All our delivery times below are approximate and once the order is dispatched from our warehouse you will receive tracking information with the estimated delivery time.
Regular Shipping: NSW, Qld, Vic, SA, ACT | 2 - 5 Business Days
Regular Shipping: Tas, WA, NT | 5 - 10 Business Days
Express Post:NSW, Qld, Vic, SA, ACT | 1 - 3 Business Days
Express Post: Tas, WA, NT | 2 - 4 Business Days
On rare occasion we may need to send by another courier than the couriers noted above.
If no one is available to sign for the parcel, the courier service will leave you a little note with instructions to organise a better time for delivery or in some instances drop it at your post office/secure drop of point for collection.
If you have any special delivery instructions, please make sure to include these during checkout or email firstname.lastname@example.org
If you require urgent delivery, please give customer service a call on (02) 9519 4000.
Click & Collect
We provide Click and Collect from our Marrickville Warehouse - Dock 2, 17 Barclay Street, Marrickville, NSW 2204- If you choose this option at checkout, we will email you once your order is ready for collection. If you need the order urgently then you can contact us by calling 02 9519 4000 and we may be able to prioritise your order.
Orders can only be collected Monday - Thursday - 9am - 4pm. Unfortunately we do not provide collection outside of these hours.
We use Australia Post International for all deliveries outside of Australia.
New Zealand - $35
Asia/Pacific - $65
USA/Canada/Middle East - $60
Europe/Rest of World - $60
Estimated 4-10 business day delivery to metropolitan areas of major cities.
All prices are quoted in Australian Dollars (AUD)
Please be aware that international delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.